FAQ

1. Break Up Thick Crust – If required, use air pressure to break the scum, Reverse the pump, put your hose under the crust and blow air at low pressure.
2. Soften Stubborn Crust – In extreme cases, add a small amount of sludge from your truck, use a crust buster to break the scrum and mix it with the sludge. This operation will make it easier to pump out.to help soften the crust for easier removal.

These steps ensure a smooth and efficient pump-out, even when dealing with tough, compacted scum and sludge.

A traditional full pump-out contains just 1% solid concentration, whereas with on-site processing, the sludge in your tank will have a 3.6% to 3.8% solid concentration. Despite this increase, the sludge remains highly liquid—virtually indistinguishable from regular wastewater to the naked eye.

• Hassle-Free Disposal – Nearly all disposal sites will accept your load without issue.
• Flexible Dumping Options – Easily discharge by gravity or pressure, ensuring a smooth, efficient unloading process.
• Minimal Change in Handling – The slightly higher solid concentration does not affect standard disposal procedures, making the transition to Omega’s system effortless.

With on-site processing, you save time and money while maintaining easy, compliant disposal operations.

No problem! Simply connect your vacuum hose to the appropriate inlet port, and the system will perform a full pump-out, directing all contents into the sludge compartment. This versatile feature of the Omega truck gives pumpers the flexibility to choose between advanced wastewater filtration with return or traditional full pump-outs, ensuring seamless service based on customer preference.

Not at all! The Omega system operates in just three simple steps, all of which can be performed while standing beside the septic tank or grease trap—no extra effort required.

• Pump Wastewater – Using the remote control, wastewater is pumped into the liquid tank situated at the rear of the truck.
• Separate Solids – When the operator reaches the solid content in the tank, press of a button on the remote automatically switches the truck’s valves, directing scum and sludge into the sludge compartment at the front of the truck.
• Engage Filtration – Once the tank is emptied, simply press a button to activate the filtration system, which automatically processes the liquid, returning clean, filtered water back into the septic tank or grease trap.

Best of all, the self-cleaning, chemical-free filtration system requires virtually no maintenance, making it a hassle-free, efficient solution for pumpers.

For clients who hesitate, start by educating them on how their septic tank or grease trap works, as most are unfamiliar with the process. Provide a clear and simple overview to help them understand the continuous nature of wastewater flow and how filtered water quickly mixes with new incoming waste.

Key points to emphasize:

• It’s Their Water – The water being returned comes from their own system, not someone else’s.
• Septic Tanks Need Bacterial Flora – Unlike full pump-outs that remove beneficial bacteria, filtration preserves the essential microbial balance for proper system function.
• No chemicals involved – The process is entirely natural and self-cleaning.
• Show Them Results – Let clients see the filtered water being returned to their tank or trap. Once they witness its clarity and odorless nature, very few if any, will request a full pump-out.

For those who still prefer a full pump-out, no problem—the filtered water can simply be vacuumed back into the truck for removal. This flexibility reassures clients while showcasing the efficiency and sustainability of the Omega system.

The Omega truck has a higher upfront cost due to its dual-tank system, advanced wastewater filtration technology, and remote-controlled hose reel—all of which add to its value compared to a conventional pumper truck. However, the long-term savings and revenue potential far outweigh the initial investment:

• Up To 5x Fewer Disposal Trips – Cutting down on dumping fees, fuel costs, truck wear & tear, and labor expenses.
• Increased Service Capacity – With less time spent on disposal runs, operators can serve more customers, generating higher revenue.
• Rapid ROI – Thanks to these efficiencies, the investment pays for itself in less than a year, followed by many years of reduced costs and increased profitability compared to traditional pumper truck operations.

In short, while the Omega truck costs more upfront, it delivers unmatched savings, efficiency, and earning potential in the long run.

No, it doesn’t. The 300-foot hose is composed of multiple sections, allowing you to use only the necessary length for the job.

1. Simple Operation – Unroll the hose to the desired length, disconnect the unused sections, and connect only the required portion to the truck.
2. Easy Cleanup & Storage – Once finished, simply reverse the steps and rewind the hose onto the reel.
3. Less Downtime, More Efficiency – Push the remote button and go!

This modular approach ensures a more convenient, flexible, and efficient pumping process.

The Omega vacuum hose reel, including a capacity up to 300-feet of hose, weighs less than 1,000 lbs (454 kg).  Additional Features include:

• Compact & Space-Saving Design – Keeps the hose organized and neatly stored, improving safety and workspace efficiency.
• Remote-Controlled Operation – Enables effortless hose deployment and retraction, reducing manual labor and fatigue.
• Heavy-Duty Construction – Built with high-strength materials for durability and longevity, even in harsh conditions.
• Easy Fit On Any Pumper Truck – No welding or hydraulics

The Omega reel is designed to maximize operator convenience, enhance efficiency, and reduce wear and tear—making it an essential tool for modern septic and grease trap service trucks.

The Omega hose system is designed for quick and easy clog removal thanks to its modular design. Each hose is made up of multiple 33-foot sections joined together with quick-connect cam locks

Steps to Identify and Clear a Clog:

1. Check Visible Areas – First, inspect the cam lock connections, as clogs often accumulate at these points.
2. Systematic Testing – If the clog isn’t immediately visible, disconnect each section one by one while keeping the vacuum in operation.
3. Identify the Blocked Section – A clogged hose section won’t have suction—once located, remove it from the system.
4. On-Site Clearing or Replacement – If the blockage is too difficult to clear on-site, set it aside and replace it with an extra hose section stored on the hose reel.

With modular hose sections, Omega’s system ensures minimal downtime and maximum efficiency, eliminating the frustration of dealing with permanently attached hoses that are far more difficult to unclog.